Does this problem affect your organisation?…
In our work with the NHS, we find that many organisations suffer breakdowns in communication caused by people working in their own “silos”. The result is that people tend to lose a sense of common identity. They are unable to support each other in ways that could help the organisation achieve its objectives more easily. Resentments build, morale suffers and productivity slips. We have developed a powerful, highly effective solution. It’s called….
Belbin High Performance Team Programme
This is a powerful, unique, innovative team development programme that combines the Belbin Team Roles model with drama and goal-setting.
It’s designed to improve understanding between all departments and to enable them to work more effectively together and is built around the Belbin Team Roles Model. We like using Belbin as it is easy to understand and can be of practical use quickly.
Dr Meredith Belbin developed his model after conducting extensive research on effective teams since the late seventies. He discovered nine clusters of behaviour that individuals adopt when participating in a team. These became known as the Belbin Team Roles – and the model is now used by over 40% of the UK’s top 100 companies, the United Nations, the World Bank and thousands more organisations internationally to enhance individual and team performance.
Belbin’s 9 Team Roles
All nine Belbin Team Roles are equally valid and appropriate within the team and are important for the success of the team.
Click here for a brief description of the 9 Team Roles
We find that people are fascinated to discover their own Belbin Team Roles and explore their unique contributions and allowable weaknesses. During our Programme, they are able to explore ways of maximising their effectiveness while minimising weaknesses. Just as important, they are able to understand better their colleagues who might have a different team role preference.
Mixed Team Seminars
In the first part of the programme we work with mixed teams from across your organisation. The aim is to:
- get people from all levels and different parts of the organisation working together
- promote mutual understanding and cooperation
- break down interdepartmental barriers
- engender a sense of working as a unified team
Each session contains a mix of people from various departments and includes people from a range of levels.
Each participant completes a short, simple Belbin self-perception online questionnaire before attending. During the course, each participant receives an individual Belbin profile showing their preferred team roles and also roles that they should avoid, together with paragraphs explaining the roles in practical terms.
The morning session focuses on giving participants and understanding of the nine Belbin roles and helping them to understand their profile.
During the afternoon, participants work in teams with observers to develop two short dramatic sketches – the first to highlight current team communication and performance issues, and the second to show how the organisation could work in a better way in the future.
During the feedback session, participants analyse how they worked together as a team, looking at task and people skills and the elements of high-performance team working.
Towards the end of the day, participants take part in action planning sessions where they pool their ideas for improving the way the organisation works as a team. The ideas are later collated and presented to management. which generated large numbers of practical actions that their organisation is now taking forward to improve the way they work as a team.
We generally find that literally hundreds of practical ideas are generated spanning areas such as:
- Communication
- Decision Making and Consultation
- Equipment
- Induction Process
- Inter-departmental Relationships
- Health and Safety
- IT
- Leadership Style
- Meetings Performance Planning
- Promotion
- Rules and Procedures
- Security
- Training
- Understanding each others’ roles and sharing ideas
These ideas are taken forward by a project team for further discussion and action.
Intact Working Team Seminars
Following the Mixed Team Training, shorter (2 hour) seminars are conducted for intact working teams. The purpose of these sessions is to enable participants to:
- apply what they have learned in the Mixed Teams sessions to their own work team
- learn about their own work team and the team roles that are present (and absent), and
- agree specific actions which will help them improve the way they work together as a team
Each team member receives a detailed Belbin team report specific to that particular team. The report includes specific recommendations on how the team can improve the way it works together.
The team looks at which team roles are prevalent and which are under-represented or even absent. They examine ways of compensating for the roles that are absent. Do some team members have to “sacrifice” their preferred team role and adopt another one? They decide how best to use their strengths as a team and minimise their weaknesses.
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We provide you will a full report with recommendations following the programme. We conduct a free evaluation four months later to assess the improvements that have been made. We provide free, unlimited email support to all participants following the programme. |
Style
Belbin High Performance Team Programme is practical, highly-interactive, fast-moving and challenging.
All discussion is focused on people’s experiences at work. Dealing with their real problems and issues, they will be encouraged to think about insights they are gaining, and how they can apply them at work.
During each session participants will be encouraged to think about improvements in the way their organisation operates.
Towards the end of the event delegates will produce action plans.
Don’t take our word for it, this is what participants have said:
- This course will help us learn how we can change and achieve more.
- Very good training, well presented (a lot of fun!)
- When I filled in the online questionnaire, I didn’t know I would love the training. It’s really empowering.
- It helped me discover talents in myself
- This helps us to work as a team
This is what the DHM, British Embassy, Kinshasa said:
On behalf of the British Embassy in Kinshasa I would like to express my thanks to Mark Arnold from Big Difference Consulting Limited for training at the Embassy between the 12 to the 27 March 2009. His deployment could not have been timelier as it coincided with the One Embassy Joined Up Award which we recently received.
The training was excellent. The teams were mixed up between different staff members in the Embassy. Each person attended firstly a one-day course. They were then divided into working teams during the last day for two hours to discuss team report and see how teams could improve.
Mark had a very professional approach to training. Time was taken to talk to and understand each participant. It was one of the most interesting group training events, which we as an Embassy have undertaken.
The feedback received from those who attended was very positive. Not only did they find the course highly enjoyable, but they also really took an interest in finding out about each other in their team.
Thank you for a well-structured pleasant and , informative class. I would certainly use Mark again to deliver further training requirements and would have no hesitation in recommending Big Difference Consulting Limited to other potential clients.
Terence Robins
Deputy Head of Mission
Democratic Republic of Congo